Recruitment/Relocation incentive available. The Pharmacy Operational Supervisor provides oversight for all pharmacy operations (supervision of Clinical Pharmacists and Pharmacy Technician Supervisor, all aspects of medication dispensing, controlled substance accountability, equipment use and maintenance, inventory management, staff and patient relations and planning) for one of the sections (American Lake, Seattle Outpatient, Seattle Inpatient) of the Pharmacy and any associated clinics. To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement. Basic Requirements: Citizenship. Citizen of the United States. (Noncitizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g, this part.) Education.(1) Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degree. Verification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education, 20 North Clark Street, Suite 2500, Chicago, Illinois 60602-5109; phone: (312) 664-3575, or through their Web site at: http://www.acpe-accredit.org/. NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree program. Today the sole degree is Doctor of Pharmacy. (2) Graduates of foreign pharmacy degree programs meet the educational requirement if the graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification, which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet-Based Test (TOEFL iBT). Licensure. Full, current and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of Columbia. The pharmacist must maintain current registration if this is a requirement for maintaining full, current, and unrestricted licensure. A pharmacist who has, or has ever had, any license(s) revoked, suspended, denied, restricted, limited, or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005, Part II, Chapter 3, section B, paragraph 16. Grade Determinations: GS-13 Experience. In addition to the GS-12 requirements, must have 1 year of experience equivalent to the next lower grade level. Pharmacy Supervisor. Responsible for the professional and administrative management of an assigned area in pharmacy service, to include budgetary execution. Such individuals have responsibilities for supervising multiple pharmacists and technicians. Manages people, maintains effective interdepartmental relations, and cooperates with other services to accomplish the medical facility's mission and goals. Develops performance standards, assures that the program area is compliant with all regulatory and accrediting body requirements, designs and implements orientation and training programs for staff, and develops and maintains systems to monitor the performance of staff activities. Develops policies and procedures relative to their assigned area. Demonstrated Knowledge, Skills, and Abilities (KSAs) Pharmacists assigned to this position must demonstrate the following KSAs: a. Ability to effectively supervise subordinate staff. b. Ability to communicate orally and in writing to persuade and influence clinical and management decisions. c. Expert understanding of regulatory and quality standards pertaining to pharmacy. d. Skill in managing people or programs. Preferred Experience: Skilled at fostering team culture, customer service and recovery, monitoring and facilitating productivity, performance assessments, staff scheduling, and controlled substance accountability. References: VA Handbook 5005/55, Part II, Appendix G15, June 7, 2012. The full performance level of this vacancy is GS-13. Physical Requirements: Light to Heavy lifting (under 15lbs. to over 45 lbs.); Moderate carrying (15-44lbs.); reaching above shoulder; use of fingers; both hands required; walking (up to 8 hrs.); standing (up to 6hrs.); repeated bending (up to 2 hrs.); Near and far vision (correctable); depth perception; ability to distinguish basic colors and shades of colors; Hearing (aid permitted); Mental and emotional stability. Environmental Factors: Constant noise; dust; extensive use of keyboard and mouse; working closely with others; working alone; protracted or irregular hours of work. ["The Outpatient Pharmacy Operational Supervisor will provide cross-coverage for the Operational Supervisor at another division of VA Puget Sound and may supervise Pharmacy Technicians and Clinical Pharmacy Specialists (CPS) in the absence of the Clinical Supervisor or Technician Supervisor. The incumbent will be part of the Pharmacy and Nutritional Care (PNC) leadership team and will collaborate with other PNC supervisors, program managers and directors to manage and advance the contribution of the service line in fulfillment of the VA mission, vision and core values. Duties will include: Clinical: Promotes a patient centered, team-based multi-disciplinary model of pharmaceutical care to promote optimal patient health related outcomes. Maintains active on-line practice to develop and utilize a skill set and knowledge of current pharmacy practice and operations. Maintains Indian Health Service (IHS) pharmacy counseling program. Collaborates with other pharmacy supervisors and program managers to integrate ambulatory care and inpatient care activities and standardize care between American Lake and Seattle to enhance continuity of care. Promotes reporting of actual and/or potential medication errors and adverse drug reactions and participates in quality improvement initiatives to promote patient safety. Executes budget by identifying and evaluating medication procurement alternatives and by ensuring pharmacists adhere to formulary process so that patients receive the most cost-effective drug therapy. Administrative/Supervision: Participates in employee recruitment and selection process using Performance Based Interviewing techniques and Equal Employment Opportunity principles. Develops, validates and utilizes workload assessment tools to justify allocation of staffing and equipment resources and support requests for additional resources. Routinely monitors operational performance and provides reports to Associate Directors and Director. Manages Clinical Pharmacists (CP) and PGY-1 Residents during weekend staffing including assigning schedules, managing leave and conducting appraisals of staff performance. Hears and resolves employee complaints, counsels and disciplines employees when necessary. Fosters opportunities for staff engagement on multi-disciplinary committees, process improvement teams, pharmacy operations and policy setting, and succession planning. Promotes a safe working environment by proactively identifying potential safety hazards within the workplace and initiating appropriate work orders. Addresses safety issues on a continual basis with the staff. Completes accident reports when needed. Incorporates continuous quality improvement (CQI) philosophy into all areas of the Pharmacy. Develops quality assurance criteria, monitors and evaluates quality of care provided by the Pharmacy and reports results to Operational Associate Director and staff. Ensures that all services are compliant with all regulatory and accrediting body requirements. Evaluates workflow and automation solutions, in collaboration with Nursing and Medical staff, that promote safe, effective, and efficient medication distribution. Responsible for the security and integrity of controlled and non-controlled substances which are under the control of the Pharmacy; ensures all standard operating procedures are in place and in compliance with DEA and VHA laws and regulations. Responsible for the daily operation of pharmacy automation. Ensures staff are trained on the operation of equipment and that procedures are followed consistently. Continually contributes to the upkeep of Medical Center and service line policies involving pharmacy operations. Education and Training: Conducts orientation and training for new staff. Assesses new employee competencies and identifies additional training and education needs. Identifies ongoing education and training needs of the section and assists in staff development by designing and implementing training programs and written standard operating procedures. Promotes a learning organization culture by stimulating innovative and creative thinking in the workplace. Maintains expert understanding of regulatory and quality standards pertaining to the section and shares that knowledge with staff. Research Collaborates with the lnvestigational Drug Coordinator regarding logistics of preparing and dispensing investigational medications from the Inpatient Pharmacy. Provides investigational drug information to medical, nursing, and other professional staff. Will perform additional related duties as assigned. Work Schedule: Monday through Friday, 7:30am to 4:00pm\nTelework: Not available\nVirtual: This is not a virtual position.\nFunctional Statement #: 000000\nRelocation/Recruitment Incentives: Authorized\nPermanent Change of Station (PCS): Not Authorized\nFinancial Disclosure Report: Not required"]
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.