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Posted: 17-Mar-23
Location: Altamonte Springs, Florida
Salary: Open
Categories:
Internal Number: 23008562
Description
All the benefits and perks you need for you and your family:
- Benefits from Day One
- Paid Days Off from Day One
- Student Loan Repayment Program
- Career Development
- Whole Person Wellbeing Resources
- Mental Health Resources and Support
- Pet Insurance*
- Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Days
Shift: Full-Time, Varied shifts Monday to Sunday
Location: 601 EAST ALTAMONTE DRIVE, Altamonte Springs, 32701
The community you’ll be caring for:
- Faith based & mission driven organization
- Central Florida’s premier multi-specialty medical group
- Comprehensive Employee Benefits such as Educational Reimbursement
- CREATION Health employee wellness and lifestyle programs
- Positive working climate to support a work life balance
Your role
- Utilizes computerized diet office application to guide and input patient menu selections to comply with the prescribed diet order.
- Suggests complementary menu items, condiments, and add-ons to comply with the diet order and improve patient satisfaction. Verifies and reads back menu selections. Maintains a record of patient preferences and pertinent information in the notes section of the patient’s account.
- Follows approved scripting during menu ordering and delivery. Utilizes bedside menu entry to record patient menu selections. Demonstrates knowledge and competency with CBORD system (electronic diet office system), age specific considerations, patient diets, and allergies.
- Assembles trays and ensures all patient food deliveries and retrievals are consistent with established timeframes, per department standards.
- Maintains a positive, friendly, and courteous demeanor. Communicates effectively. Speaks clearly and professionally. Uses correct grammar.
Qualifications
What You Will Need to Succeed:
Required
- Ability to read, write, speak, and comprehend English
- Ability to communicate with customers, in person and over the phone, professionally and efficiently
- Ability to handle customer interactions in a prompt, courteous, and helpful manner
- Ability to work in a fast-paced environment
- Ability to use common software applications and hardware (e.g., iPad, ToughBook)
- Two years of customer service experience
- Knowledge of therapeutic diets
- Ability to effectively multi-task
- Bilingual English/Spanish
- Associate degree in management, liberal arts, food and nutrition or business
The Attendant – Nutritional Services, under close supervision, serves patients of diverse ages, cultures, and backgrounds by taking menu orders in person and over the phone, utilizing a computerized diet office application and basic knowledge of therapeutic diets. Assembles tray and tray items and delivers food to patients. Builds and maintains strong relationships with Nursing and provides excellent customer service to patients and their families. Complies with AdventHealth, Nutritional Services (NS), and regulatory standards.
