Mount Graham Regional Medical Center, a progressive Critical Access Hospital in beautiful Southeastern Arizona is search for an experienced Practice Manager to lead the daily operations of our Rural Health Clinic. This role is essential for maintaining smooth clinic functionality by supervising staff to ensure the highest standards of patient care and workflows. You will play a key part in supporting our mission to improve community health.

Key Responsibilities:

• Operational Leadership: Oversee clinic operations, including physician and on-call scheduling, staff supervision, and patient care coordination to ensure a quality, effective patient experience.
• Policy and Training Development: Establish and uphold clinic policies, lead staff training programs, and cultivate a collaborative and supportive work environment.
• Financial Management: Develop and manage departmental budgets, control operational expenses, identify opportunities for cost savings, and increase revenue generation always keeping the patient in mind.  
• Patient Satisfaction: Provide Leadership that ensures providers and staff keep the patient experience at the forefront of all they do.  Address any patient’s concerns with professionalism and tact to achieve the best possible outcome.
• Quality Improvement Initiatives: Lead and monitor quality improvement projects aligned with healthcare standards and regulatory compliance to enhance quality and patient safety.

Required Qualifications:

• Education:    Associate’s degree in business or health administration or a related field.
• Experience:
  • Three to five years of management experience in a healthcare setting, preferably in outpatient or rural health clinics. Must have a solid background in staff management, physician relationships, and maintaining clinic policy and service standards.
  • Demonstrated skills in team management, process improvement, and effective communication across all levels of an organization.
  • Proven ability to manage complex scheduling needs, including physician assignments and on-call rotations to ensure comprehensive patient coverage.
  • Familiarity with healthcare quality metrics and regulatory standards, with hands-on experience implementing and overseeing quality improvement projects.
  • Experience managing budgets, analyzing financial performance, and finding efficiencies while delivering high-quality patient services.
  • Ability to manage the delivery of high quality, effective patient care and address patient concerns professionally, collaborating with relevant departments to improve patient care and satisfaction.
  • Strong aptitude for optimizing workflows, encouraging cross-departmental collaboration and fostering a supportive environment for staff growth.
  • Must possess or obtain an Arizona DPS fingerprint clearance.

Preferred Qualifications:

• Bachelor’s degree.
• Familiarity with EMR systems.
• Knowledge of CMS and AHCCCS insurance processes.
• Alternate education and experience may be considered.

About Mt Graham Regional Medical Center

At Mt. Graham Regional Medical Center, we stand as a beacon of exceptional healthcare in the heart of Safford, AZ, dedicated to serving our community with compassion, innovation, and expertise. Nestled against the picturesque backdrop of the towering Mt. Graham, our hospital embodies a commitment to providing comprehensive medical care in a setting that feels like home. Our Vision and Mission Our vision is to be the healthcare provider of choice in Graham County, renowned for our commitment to patient-centered care, clinical excellence, and continuous innovation. We strive to make a positive impact on the health and well-being of our community through accessible, high-quality medical services. Our Services We offer a wide array of services designed to meet the diverse needs of our patients, including: Emergency Services: Our Emergency Department is equipped to handle all medical emergencies with promptness and efficiency, ensuring that our patients receive the urgent care they need when they need it most. Medical and Surgical Care: From routine check-ups to complex surgeries, our skilled physicians and surgeons provide personalized care using state-of-the-art technology... and evidence-based practices. Specialty Care: We offer specialized services in areas such as cardiology, orthopedics, oncology, obstetrics, and more, ensuring that every patient receives specialized care tailored to their unique health needs. Diagnostic Services: Our advanced diagnostic capabilities, including imaging and laboratory services, enable accurate and timely diagnoses, supporting effective treatment plans. Our Commitment to Quality Quality and patient safety are at the core of everything we do. We maintain rigorous standards of care and continuously strive for excellence in clinical outcomes and patient satisfaction. Our dedicated healthcare professionals work collaboratively to ensure that every patient receives the highest level of care throughout their healthcare journey. Community Engagement At Mt. Graham Regional Medical Center, we believe in giving back to the community we serve. We actively participate in community outreach programs, health education initiatives, and partnerships with local organizations to promote wellness and improve health outcomes across Graham County. Why Choose Mt. Graham Regional Medical Center? Choosing Mt. Graham Regional Medical Center means choosing a healthcare provider that puts patients first. With a strong commitment to quality, compassion, and innovation, we are dedicated to exceeding the expectations of our patients and their families. Whether you come to us for emergency care, routine medical services, or specialized treatment, you can trust that you are in capable hands at Mt. Graham Regional Medical Center. Contact Us Experience the Mt. Graham Regional Medical Center difference today. Visit us at our convenient location in Safford, AZ, or learn more about our services and physicians by visiting our website or calling us at 928-348-4000. Your health is our priority, and we look forward to caring for you and your loved ones. Join us on our journey to better health at Mt. Graham Regional Medical Center – where compassionate care meets clinical excellence.

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Connections working at Mt Graham Regional Medical Center