At Memorial Sloan Kettering (MSK), we're not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we're driving excellence and improving outcomes. We're treating cancer, one patient at a time. Join us and make a difference every day.
In compliance with applicable New York and New Jersey State regulatory authorities, COVID-19 vaccination (2 doses of either the Pfizer or Moderna vaccine or one dose of the Johnson & Johnson vaccine) is mandatory for all MSK employees, contingent workers, and volunteers. Exceptions are permitted for those employees who request and receive an approved medical or fully remote exemption.
*Staff working at a MSK New Jersey location must be up to date with COVID-19 vaccination, which includes having completed the primary COVID-19 vaccination series and booster once eligible as mandated by New Jersey State. All New Jersey staff not yet eligible for a booster must receive a booster within 3 weeks of becoming eligible as a condition of continued employment at MSK.
Note: Individuals are eligible to receive a COVID-19 booster five months after receiving the second dose of either the Pfizer or Moderna vaccine or two months after the J&J vaccine.
We are seeking a Technology Services Specialist I will work with the team to implement and maintain software, hardware, and network connectivity throughout the Koch building. You will provide hands on support on all software applications and hardware; generate system reports; solve computer issues and determine source and advise on appropriate action.
Implementation of software and efficiency tools, setup, diagnostics, repair, and overall usability of the customer computer system.
Provide technical service and support onsite locations
Manage installation, repair, maintenance
Diagnose errors or technical problems and determine accurate solutions
Respond to staff questions in person, phone, email on all organization supported technology systems.
Document resolutions and configurations for future reference.
Immediately report any problems or unusual occurrences to supervisor.
Minimum 3 years of experience in supporting and configuring Windows based hardware, printers, tablets, scanners and mobile phones
3+years of experience is supporting and configuring Windows desktop operating systems, office efficiency applications and other software platforms.
Hands on experience with Cisco Phones and Unifier
Solid grasp of computer networking, associated hardware and software
Must be able to work in a team-focused environment to accomplish goals and tasks.
Good communication and interpersonal skills.
Use a servicing ticket system such as Remedy, or ServiceNow
CompTIA A+ Certification is required
Certifications in Microsoft and/or MAC O/S a plus
This position is a 24/7, potential hires will/might need to work overtime on special projects, coverage, storm support etc.
Competitive compensation packages | Sick Time |Generous Vacation+ 12 holidays to recharge & refuel| Internal Career Mobility & Performance Consulting | Medical, Dental, Vision, FSA & Dependent Care|403b Retirement Savings Plan Match|Tuition Reimbursement |Parental Leave & Adoption Assistance |Commuter Spending Account |Fitness Discounts &Wellness Program | Resource Networks| Life Insurance & Disability | Remote Flexibility
We believe in communication, openness, and thinking beyond your 8-hour day @ MSK. It's important to us that you have a sense of impact, community, and work/life balance to be and feel your best.
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes. For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.