Processes, and analyzes biological specimens according to defined procedures using independent judgment, effectively integrating the pre-analytic, analytic and post-analytic components in the process.  Follows established protocol for quality assurance and quality improvement.  Recognizes problems and actively participates in problem resolution

RESPONSIBILITIES:

• Performs routine and special analysis of specimens according to established protocol.
• Recognizes and documents abnormal and inconsistent test results and independently follows through, according to established protocol.
• Follows protocol for critical/panic values.
• Demonstrates knowledge of test theory and correlates lab data.
• Review co-workers' reports where appropriate, for release.
• Consistently seeks/consults other departments to assist in workflow efficiencies when immediate tasks are completed, in order to expedite patient care.
• Demonstrates and maintains competencies in a minimum of two clinical departments and performs testing/procedures independently with minimal supervision.
• Analyzes quality control materials in accordance with laboratory policy.
• Follows through independently with corrective action and documentation and responds appropriately to correct problems. Proactively alerts supervisors to quality control trends and other potential problems.
• Actively participates in department-based Quality Improvement projects.
• Assists supervisor with test method comparisons, correlation studies or other validation studies for new or current test systems.
• Assists supervisor in collating data, material, etc. for quality management program.
• Performs routine preventive maintenance of all departmental equipment/instruments.
• Maintains department inventory, communicating effectively with Supervisor or designee when inventory is low, in order to assure continuity of patient testing.         
• Recognizes instrument malfunction and/or reagent problems and is able to perform problem-solving/ troubleshooting measures.
• Is able to troubleshoot and repair instrumentation problems. Independently initiates communication with service/vendor in order to problem-solve instrumentation/ equipment.
• Acts independently to determine alternative testing procedures.
• Acts as a technical resource for students, technical and phlebotomy staff, physicians and other professional staff.
• Assists phlebotomists in problem-solving patient and/or specimen issues.
• Participates in the continuing education programs offered in the respective department, cross-trained departments and through the hospital. Expands knowledge in the field through continuing education; e.g., seminars, outside programs, on-line programs.
• Interfaces with clinicians and answers questions/concerns related to laboratory tests, procedures, collection information, etc.
• Reports to codes as required within established time-frame and follows all technical and administrative protocols.
• Accurately correlates orders with specimens ensuring proper identification of specimen and follows up with unit as needed.
• Assesses quality and appropriateness (QNS, clotted, labeling, proper collection/container, etc.) of specimens and follows through accordingly (redraw, notification of nursing unit, etc.)
• Is able to demonstrate effective utilization of computer systems to perform testing for patient care functions. Identifies/makes recommendations for process improvements related to LIS, test analyzers and/or manual test methods.
• Assists supervisor in performing a special project or initiative.
• Demonstrates sound, independent judgment, effectively and professionally resolving problem situations.
• Performs other related duties as required.

QUALIFICATIONS/REQUIREMENTS:

EXPERIENCE

• 0-2 years experience as a Clinical Lab Technician, preferred.

EDUCATION

• Associate’s or higher degree for certified clinical laboratory technician or substantial equivalence as per New York State education department, required

LICENSES/CERTIFICATIONS

• Either: (a) possession of a license and current registration as a Certified Clinical Laboratory Technician issued by the New York State Education Department; or (b) possession of a limited permit as a Clinical Laboratory Technologist or restricted license to practice clinical laboratory technician at Westchester Medical Center issued by the New York State Education Department.
• Certification in a national accrediting agency preferred.